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Delta Dental

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Smiles are important, and since dentists can detect more than 120 symptoms of non-dental diseases, it’s essential to follow good oral health habits for better overall health. Delta Dental is the largest and most experienced dental benefits carrier in the U.S. and is committed to oral and overall health.

With Delta Dental, Employers Health clients headquartered in Ohio can receive:

  • Better access: With the largest national network, finding a dentist is painless. In Ohio alone, 82% of practicing dentists participate with Delta Dental.
  • Better technology: You’ll receive 24/7 access to information with online toolkits, and the state-of-the-art claims processing system adjudicates 99.3% of claims within 10 working days.
  • Better service: For the twelfth time Delta Dental’s Customer Service department was certified as a Center of Excellence by BenchmarkPortal in 2023. Judged against a balanced scorecard of metrics for efficiency and effectiveness Delta Dental demonstrated Superior Performance on both cost and quality-related metrics as compared with their industry peers. More than 99 percent of calls resolved on first contact with an average speed of answer of 13 seconds.
  • Better value: With its cost management measures and extensive networks, Delta Dental saved its customers more than $3.9 billion in 2023. With Delta Dental’s relationship with Employers Health, groups can receive a discount on their administrative costs of 3–4.5%.

Not only is Delta Dental invested in long-term smiles, but it’s invested in your community. Since its inception in 1980, the Delta Dental Foundation, which is the philanthropic arm of Delta Dental of Michigan, Ohio, Indiana and North Carolina, has provided grants totaling more than $70 million to organizations dedicated to improving oral health and advancing oral health research and the dental profession.